Returns For Credit: 10% - 25% restocking fee. Customer pays shipping charges.
Incorrect Item Received: No extra charge. Bullet Bikez will replace incorrect items and pay return shipping charges. Bullet Bikez will reimburse Standard Ground shipping rates only.
Warranty Exchanges: All warranty claims are processed through individual product manufacturers and subject to their policies and discretion. Warranty items should be returned directly to the manufacturer unless advised otherwise by a Bullet Bikez customer service representative.
Model Specific Parts: Any parts returned for credit or exchange must be in new condition in the original packaging. Parts that have been installed (or damaged while attempting to install) and/or used in any manner will not be accepted for return. BE SURE THE PART YOU ORDER IS FOR YOUR SPECIFIC VEHICLE.
Please be aware of this policy before beginning installation of any model specific part.
Closeouts and Blems: No refunds on closeout or blemished items. Exchanges subject to availability.
Package Deal Returns For Credit: If you want to return any package deal item for credit, you must return all items that were part of the original package deal.
For example, if you purchased a jersey, pant and glove combo, you would need to return all three items for a complete credit less the 10% - 25% restocking fee. We cannot accept individual items from a package deal returned for credit.
Shipping Instructions: Return via prepaid Fed Ex, UPS or US Mail. Insure shipment for full value of purchase. Use original Bullet Bikez packaging. Bullet Bikez is not responsible for packages lost during return shipping.
Return/Exchange Shipping Address:
